At OZtrail Shop, we understand that when you’re gearing up for your next outdoor adventure, you need your equipment to arrive quickly and in perfect condition. That’s why we’ve designed a delivery service that’s as rugged and reliable as our products.
Our Delivery Promise
Whether you’re preparing for a weekend camping trip or a months-long expedition, we ensure your gear reaches you with speed and care. Our delivery options are tailored to meet the needs of all adventurers, from the last-minute planner to the budget-conscious explorer.
Shipping Options to Suit Every Adventurer
Standard Shipping (Recommended for Urgent Needs)
Delivery Time: 10-15 business days after dispatch
Carrier: Premium courier services (DHL or FedEx)
Cost: $12.95 AUD (regardless of order size)
Ideal for adventurers who need their gear quickly. Our standard shipping uses trusted global carriers with tracking and insurance included. Perfect when you’ve got a trip coming up and need your new tent or sleeping bag ASAP!
Free Shipping (For Budget-Savvy Explorers)
Delivery Time: 15-25 business days after dispatch
Carrier: EMS (Economy Mail Service)
Cost: FREE for orders over $50 AUD
Great for planned adventures where you can wait a little longer. Choose this option when stocking up on multiple items like cooking equipment, hydration gear, or furniture – save on shipping and spend more on adventure!
What You Should Know About Our Delivery
Processing Time: We’re quick off the mark! All orders are processed within 1-2 business days. During peak seasons (like summer camping months), please allow up to 3 business days for processing.
International Delivery: We ship worldwide (excluding some parts of Asia and remote locations). Wherever your adventures take you, we’ll get your gear to your doorstep.
Tracking Your Order: Once dispatched, you’ll receive a tracking number so you can follow your gear’s journey to you. Watch as your new tent or stretcher makes its way to your next campsite!
Delivery Issues? Our customer service team is ready to help if your delivery encounters any problems. Contact us at [email protected] and we’ll track it down.
Our Hassle-Free Returns Policy
Not completely satisfied with your gear? We offer a 15-day return policy from the date of delivery. Simply contact us to arrange a return – we want you to have equipment that’s perfect for your adventures.
Gear Up for Your Next Adventure
Now that you know how quickly and reliably we can get your outdoor gear to you, why wait? Browse our range of tents, cooking equipment, sleeping bags and more – your next adventure is calling!
Shop Now & Start Your AdventureThe OZtrail Shop Team – Helping You Explore Further